Senior Project Manager- DACH

Department: Sales

Employment Type: Permanent - Full Time

Location: Frankfurt (Germany)

Description

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is, and will be, a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like.

This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence across the globe.

What You Will Be Doing:

As a Senior Project Manager at Nuix, you will play a crucial role in ensuring the successful delivery of our solutions to customers. You will oversee project management activities, ensuring timely delivery and efficient use of resources. This role is part of the Professional Services team and reports directly to the Director, Professional Services EMEA.

Location:

This position will be based in our Frankfurt, Germany office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Frankfurt office for the remaining days of the week.

Key Responsibilities

Project Planning: Develop detailed project plans, including timelines, milestones, and resource allocation.
Budgetary Project Experience: Manage projects based on billable time and team utilization.
Project Execution: Oversee the execution of projects, ensuring they are completed on time, within scope, and within budget.
Stakeholder Management: Act as the primary point of contact for project stakeholders, ensuring clear communication and alignment on project goals.
Executive Engagement: Engage with executive-level stakeholders to ensure alignment and support for project initiatives.
Risk Management: Identify potential project risks and develop mitigation strategies to address them.
Resource Coordination: Coordinate and leverage global resources to support project delivery.
Performance Monitoring: Monitor project performance, ensuring adherence to project plans and addressing any deviations promptly.
Escalation Management: Handle internal and external escalations effectively to resolve issues and maintain project momentum.
Customer Advocacy: Serve as the link between our customers, services, support, and product teams, representing customer interests within Nuix.com (Voice of Customer).
Best Practices: Advise customers on best practices for adopting Nuix.com solutions to enhance their experience and maximize value.
Training and Development: Promote continuous customer engagement through training programs and skill development.
Communication: Foster regular, proactive communication with customers to build strong relationships and ensure satisfaction.

Skills, Knowledge and Expertise

Bachelor's degree in Information Technology, Business, or a related field is preferred.
Proven experience as a Project Manager or in a similar role, ideally within the tech industry.
5 years’ minimum experience in eDiscovery/Digital Forensics/Law enforcement/Government within the Big 4, including experience with industry standards for Processing, Analyzing, and Reviewing data.
Experience with implementing one or more of the following platforms: Nuix, EnCase, FTK, Magnet, Axcelerate, Relativity, Clearwell, Concordance.
Strong project management skills with the ability to manage multiple projects simultaneously.
Experience with various project management tools is a plus.
Project management qualifications like Prince2 or similar certifications are desired.
Excellent communication and presentation skills, with the ability to engage both highly technical teams and non-technical stakeholders.
High energy, entrepreneurial mindset with the ability to think critically and proactively solve problems.
Exceptional written and verbal communication skills, with a strong attention to detail in all client interactions.
Background in one or many of the forensic, law-enforcement, eDiscovery, and investigation industries is a strong benefit but not required.
Ability to travel, mostly within the DACH region.
Fluency in German and English is required.

Why Join Us:

We strive to make any required adjustments where possible to make the process fair and equitable for everyone. Nuix.com is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.

About Us:

Nuix.com is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.

https://www.nuix.com/

As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

Nuix Vision

Finding Truth in a Digital World.

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values

· TAKE OWNERSHIP

· RESILIENT

· UNAFRAID

· TEAM NUIX

· HERO OUR CUSTOMERS

We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.

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