Associate Solutions Consultant
We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is, and will be, a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like.
This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.
We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.
Role Overview:
As an Associate Solution Consultant at Nuix, you will play a pivotal role in the post-sales process, leading the technical configuration, deployment and consultation of client implementations & investigative workflows. You will work closely with our customers and technical teams to implement and optimize solutions that meet and exceed our customers' needs. This role involves both working as part of a larger team on implementation projects and acting as the sole technical contact person when required.
You will also represent Nuix directly to customers, becoming a trusted technical advisor and the face of the platform in critical environments where reliability and expertise matter. This is a high-visibility role with genuine impact: your guidance will influence investigative outcomes, customer confidence and long-term partnerships, giving you the opportunity to build deep domain credibility while shaping how organisations use Nuix in the real world.
Location:
This position will be based in our London office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the London office for the remaining days of the week.
Key Responsibilities
Deploy, configure and validate Nuix platforms in customer environments (on-prem, cloud or hybrid)
Troubleshoot complex technical issues and reproduce findings in controlled test environments
Identify and proactively escalate risks, blockers and scope changes
Produce architecture documentation, deployment runbooks and handover materials
Advise on infrastructure sizing, performance optimisation and best practice
Support customer proof-of-concepts and technical evaluations
Partner with Customer Success to drive adoption, platform health and continuous improvement
Skills, Knowledge and Expertise
Degree (or equivalent experience) in IT, Cyber Security, Digital Forensics or related discipline
Understanding of multi-tier enterprise architectures (application, database, search/indexing and storage layers)
Experience with enterprise infrastructure: multi-server deployments, mixed OS environments and secure TLS communications
Windows and/or Linux administration capability
Networking fundamentals (ports, DNS, routing, firewalls)
Ability to communicate technical concepts to technical and non-technical stakeholders
Strong organisation and ownership of deliverables
Willingness to travel when required
Desired Expertise:
Identity & access management (Active Directory, LDAP, SAML/SSO, certificates)
Cloud platforms or containerised deployments
Scripting or automation (Python, Ruby, PowerShell)
Experience in eDiscovery, investigations, litigation support or forensic tooling
Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.
We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Nuix Vision
Finding Truth in a Digital World.
Nuix Mission Statement
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Nuix Values
TAKE OWNERSHIP
RESILIENT
UNAFRAID
TEAM NUIX
HERO OUR CUSTOMERS
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
**Nuix is an Equal Opportunity Employer**
Love the role, but not the right fit for you? Know someone that might be awesome for this role?
We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card.
Send referrals to recruitment@nuix.com or message us on LinkedIn. T's & C's apply.
To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place.
- Department
- EMEA Sales
- Locations
- London (UK)
- Remote status
- Hybrid
About Nuix
See the bigger picture, faster.
We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy. Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats.
Powered by AI.
Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives.